A seller, not an autoresponder
Natural upsell, daily specials and "the usual" for repeat customers. Every conversation drives toward the sale — in Spanish, with attitude.
SaaS product · WhatsApp sales
RubitBot
The bot that runs your business's WhatsApp: it takes orders conversationally, books reservations, charges by payment link and alerts your team instantly. In production today for restaurants.
24/7WhatsApp service & sales
0Apps your customer must install
100%Totals computed by the system
The product
A seller that converses, not a catalog with buttons
RubitBot serves your customers in Spanish, on the channel they already use every day. It understands text and voice notes, recommends with judgment, builds the order, charges by payment link and keeps the customer posted until delivery — all inside the WhatsApp chat, no apps or forms.
Behind the chat there is a multi-business platform: your catalog, branches, personality and data live isolated and are managed from a web panel. The first vertical in production is restaurants — photo catalog, kitchen board and bookings — and the same platform is designed to bring that flow to other business types. Rubit runs it as a service: you go live without installing anything.
The flow, in one line
customer texts → bot sells → system validates → payment → your team (KDS) → ready → survey ⭐
"The AI chats and sells; prices, orders and payments are controlled by the system."
How it works
From craving to delivery in 6 steps
A natural conversation up front, a controlled process behind it.
STEP 1
The customer texts — or sends a voice note
Your customer orders on WhatsApp in natural language, like texting a friend. Voice notes get transcribed and understood too.
STEP 2
The bot chats and sells
It replies with your brand's personality, pitches the daily special, offers regulars "the usual", sends product photos and your catalog as a native list.
STEP 3
The system validates every step
The AI only declares intents: add a product, confirm, book. The server validates each one against your real catalog and computes every total.
STEP 4
Payment by link
On confirmation the customer gets a Wompi payment link: Nequi, cards or PSE. The system verifies the payment — and if online payment does not apply, the order proceeds as pay on delivery.
STEP 5
Your team sees it instantly
The order lands on the panel with a sound alert and on the prep board (KDS), with each item's notes ("no onions", "gift-wrapped") and the payment status.
STEP 6
Ready, delivered and rated
The customer is pinged when the order is ready and gets a 1-to-5-star survey on delivery. The average lands in your stats.
Capabilities
Everything it does inside the chat
Orders, bookings, events, payments and follow-up — without taking the customer out of WhatsApp.
Understands voice notes
Your customer sends an audio and the bot transcribes it with multimodal AI and processes it like any message. Ordering by voice counts too.
Photos, buttons and native lists
It sends the product photo that seals the craving, quick options as buttons and the full catalog as a native WhatsApp list — without sending the customer to an external catalog or a PDF.
Bookings inside the chat
It captures date, party size and name inside the conversation; the booking is registered on the panel instantly.
Event quotes and large orders
Date, headcount, event type and budget: the bot records the full lead so your team can close the deal.
Recovers abandoned carts
Half-built order, distracted customer: after 30 minutes the bot sends a single friendly reminder. Sales you had written off.
Multi-branch by design
Each branch serves with its own WhatsApp number and orders arrive tagged per branch. Your business's data lives isolated from everyone else's, under the same panel.
Respects your hours and your brand
The bot knows whether you are OPEN or CLOSED and behaves accordingly — even with hours that cross midnight. Hours, business data and personality are edited from the panel.
Human handoff, if you want it
By default the bot handles everything. If enabled, the bot steps aside on tricky cases, tells the customer a person is taking over, and your team picks it up — returning the chat to the bot once resolved.
The panel
Your business, on a single screen
Every order, booking and bot conversation lands on a web panel for your team, with roles: each person sees only their business.
Orders with sound alert
Prep board (KDS)
Bookings
Event leads
Catalog with photos and prices
Every conversation
Stats + CSV export
Branches and WhatsApp numbers
Team and roles
Business data and personality
The prep board (KDS) shows orders for the operation; when you mark one "ready", the customer is automatically notified on WhatsApp. And to get started, our team loads your full catalog with photos and prices — you don't have to type it in product by product.
Why does your business need it?
Benefits you can see at the register
More sales through the channel you already have, without hiring anyone else to answer the phone.
More sales with the same team
Upsell on every conversation, daily specials, recovered carts and zero chats left on read. The channel you already have starts selling on its own.
Instant service, 24/7
The bot replies on the spot at any hour — including rush hour, when nobody at the business can look at the phone.
Zero bill mistakes
Prices come from your catalog and totals are computed by the system, never the AI. No invented discounts, no eyeballed math.
The customer is yours, not an app's
The number, the history and the relationship stay on your WhatsApp. Payments go through your own Wompi gateway, straight to your account.
Data-driven decisions
Orders, sales, average rating and CSV export for your business. You know what sells, when, and how customers are rating you.
Your operation, backed up
Automatic daily database backup, and every night the bot tests itself against simulated customer scripts.
Trust
The AI sells; the system rules
A bot that charges real money and talks to your customers cannot improvise. That is why every critical piece is out of the AI's reach:
The AI never touches the database or calculates prices: it declares intents and the system validates each one against your real catalog
Totals and subtotals are computed server-side, with prices frozen the moment each product is added — zero made-up math
Verified payments: signature and amount validated before an order is marked as paid
WhatsApp webhook with cryptographic signature: nobody can inject fake messages
Panel with encrypted login, secure sessions and repeated-attempt lockout
Built-in anti-abuse: per-number message limits, retry deduplication and credentials redacted from AI logs
Full isolation between businesses: another client's product simply does not exist
Automated test suite + nightly evals with real test conversations
The difference
Not someone else's app, not a phone on read
What about selling through a third-party app?
On a marketplace or delivery app, the customer belongs to the platform. On your WhatsApp, the customer is yours.
- The number, the history and the relationship with each customer stay with your business, not with someone else's platform.
- The bot speaks with your personality and your catalog, remembers your customers and offers them "the usual".
- Payments come in through your own gateway (Nequi, cards, PSE), straight to your account.
What about answering WhatsApp by hand?
A person handles one chat at a time, and only during their shift. The bot handles every chat, always.
- It replies on the spot at any hour — including when the business is slammed.
- It never gets the bill wrong: totals are computed by the system, not by anyone's memory.
- It recovers forgotten carts and sends the rating survey without anyone having to remember.
The Rubit product line
RubitBot is part of Rubit Corporation's SaaS product family, alongside Rubit AutoCoder, our automated engineering team. Looking for custom solutions? Visit the service catalog.
Try it with your catalog
Order it yourself on WhatsApp and watch it land on the panel
Tell us about your business and we'll set up a demo with your real catalog: you chat with the bot as a customer and watch the order, payment and panel live.
Demo with your real catalog
Reply within 24 business hours
No initial commitment
Or reach us directly:
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